TERMS AND CONDITIONS
The general terms and conditions and activities (hereinafter: terms and conditions) of the website www.novaelysion.com in accordance with the current legislation of the Republic of Serbia and especially the Consumer Protection Act, the Law on Electronic Commerce, the Commercial Code and the International Electronic Code Trade regulate the rules for the use of the website www.novaelysion.com, in particular the way of registering the members, the way of buying, the method of payment of the products and services, the complaints procedure and all other rights and obligations of the users.
Nova Elysion doo, headquartered in Novi Sad, Temerinski put No. 43, Tax Register Number: 110688196, Commercial Register Number: 21376205, Activity Code: 4791 (hereinafter: Nova Elysion), is a company offering products and services based on the Website www.novaelysion.com.
By using the website www.novaelysion.com it is assumed that the user fully understands the terms and conditions and agrees with them and agrees to comply with all applicable regulations of the Republic of Serbia when using the website www.novaelysion.com. Any conflicting conduct is considered a misuse of the Terms and Conditions, and Nova Elysion reserves the discretional right to assess whether there is any abuse or not.
Nova Elysion reserves the right to supplement or amend these terms and conditions at any time without prior notice to the user, and if the user continues to use the site, it will be deemed he has accepted the terms and conditions in a modified form. Any kind of amendments or changes to the terms and conditions come into effect at the time of their publication on the www.novaelysion.com website.
The user undertakes to use the website www.novaelysion.com exclusively on his own responsibility. The user agrees that Nova Elysion is not responsible for the uninterrupted or unlawful behavior of other users and that the risk of damage is exclusively borne by the user himself.
Nova Elysion is not liable for damages that are caused from failures, errors, interruptions in the communications, computer viruses, delays of work, contract cancellations, refractions behavior against the terms and conditions.
Nova Elysion prohibits the use of the website www.novaelysion.com and the registration for persons under 18 years without supervision of a parent or guardian.
For the purchase of products / services offered on www.novaelysion.com, it is necessary that the user first opens an account i.e registers.
When registering, Nova Elysion may ask the user to provide personal information (first and last name, address, e-mail address, telephone number, etc.) required for registration, while ordering a product or service may request information from a user regarding credit card number, bank account number, IBAN, expiration date, and other information related to that matter.
Any adult or a business person can become a user of the website www.novaelysion.com.
Nova Elysion cannot be held liable for damages suffered by the user due to incorrect or incomplete data or due to late notification of changes made by the user.
Way of buying
On the website www.novaelysion.com under the section "Mining hardware" registered users can realize the purchase of certain available products/services. The conditions and the way of the registration are described in the section of the Terms and Conditions under "Registration".
The Mining Hardware section contains a catalog of products/services that contains a list of products / services and, besides that, additional information:
- Name of the product / service
- Product description / Service Description
- Price in Euro without Value Added Tax
- Photo of the product
- Statement of whether the product is available
- Warranty period
- Other information about the product / service
- The service and the minimum hosting duration (storage, maintenance and preservation of the product) will be charged at 25% of the 3 months co-mining as long as the product is at the Zeus Systems doo.
The selection of the product / service and the signing of a purchase contract is considered as a successful purchase.
With the option "Buy", the registered user sends an offer to conclude a purchase agreement to Nova Elysion. Nova Elysion will confirm the order within 24 hours with a response message and send the contract in the form of an electronic message. If Nova Elysion is unable to provide the ordered product / service to the customer, it will notify the user as soon as possible and the order will be considered canceled.
The registered user has a period of 24 hours from the date of purchase for the payment of the agreed purchase price, with one of the specified payment options and the period can only be extended by mutual agreement of the contracting parties.
The price of each product / service is clearly stated on the website www.novaelysion.com and is expressed in Euros, with payment being made once (without possibility of paying in installments). For the purchase from the country of Serbia the equivalent in dinars is set at the middle buying and selling rate of the National Bank of Serbia on the day of payment.
The price indicated on the website www.novaelysion.com refers to the specific product / service and any subsequent purchase means that the user is obliged to pay the price of the new product / service ordered. Therefore, the user is obliged to pay for each new purchase the price specified for each product / service.
Nova Elysion reserves the right to change prices and the right to add or exchange a specific product / service without prior notice to the user.
The service and duration of the hosting (storage, maintenance and preservation of the product) are governed by a special maintenance contract, which the user must conclude after the completed purchase of the products / services with the Zeus Systems.
By using the www.novaelysion.com website, registering and purchasing the products and services offered, the user becomes aware that, after signing a contract with Nova Elysion, he is required to enter into a separate maintenance agreement with the Zeus Systems. It defines the services and the duration of the hosting (storage, maintenance and preservation of the product), as well as the associated fees.
- Payment by bank transfer to the bank account of Nova Elysion
- Crypto currencies
Complaints and replacements
The User may lodge a claim with Nova Elysion and assert its rights under Articles 52, 54 and 81 of the Serbian Consumer Protection Act, as well as for incorrectly calculated prices and other deficiencies.
The user is entitled to submit a claim to the purchased product within 7 days from the date of delivery if the delivered product:
- is incomplete
- does not comply with the order specification
Nova Elysion will respond in writing or electronically within 8 days of receipt of the claim. The response of Nova Elysion includes the decision on whether to accept a claim, a statement on the request of the user and a specific proposal, and a deadline of 15 days to resolve the complaint.
If, for objective reasons, Nova Elysion is unable to comply with the consumer's request within the agreed time limit, it will provide a proposal for the extension of the deadline and specify a deadline to which it will comply. An extension of the deadline for the processing of the complaint is only possible once.
If Nova Elysion accepts the claim, it will replace the product with a new one that has no physical defects or one that meets the exact specification requested by the user. If such a possibility does not exist, Nova Elysion will reimburse the user in the same way as the payment was made and the user will refund the product in accordance with the applicable provisions.
Nova Elysion will act in accordance with the decision, the proposal and the deadline for resolving the complaint in so far as it has received the user's consent.
Nova Elysion collects all received complaints and undertakes to secure them for 2 years from the date of the user's complaint.
The termination of the contract
According to the Consumer Protection Act, a purchase of a product / service on the website www.novaelysion.com is considered a remote purchase.
The user has the right to cancel the contract within 14 days after the date of entry into force of the contract i.e from the date of signing the contract. In case of cancellation, the user can, but doesn’t have to give reasons for his cancelation.
Termination of the contract after expiry of the specified 14 days has no legal effect, more specifically, the user loses the right to terminate the contract.
Nova Elysion must, without delay and no later than 14 days after receipt of the termination letter, refund the amount paid by the user under the contract, except that Nova Elysion may have a delay in the reimbursement if it didn’t receive the product which is the subject matter of the contract. The user agrees that he alone is responsible for the inferior value of the product, resulting from the handling of the product in an inappropriate way and that he is willing to bear the resulting costs for the return of the product.
For all that is not expressly regulated in the general terms and conditions, the regulations of the Republic of Serbia will be applied. All disputes arising between Nova Elysion and members, as well as any disputes arising out of the use of the www.novaelysion.com website, will be governed by the applicable regulations of the Republic of Serbia and the parties agree to settle the dispute peacefully. If not, the court in Novi Sad is in charge.
The general terms and conditions come into force on the day of their publication on the website www.novaelysion.com.
By registering / opening a user account on the www.novaelysion.com website, it is assumed that the user has read, understood and accepted the terms.